Terms & Conditions

These terms and conditions ("Terms") govern your use of the Hardbox Marketing website and the services we provide. By accessing our website or engaging our services, you agree to these Terms. Hardbox Marketing ("Hardbox", "we", "us", or "our") is a business based in Melbourne, Australia.

1. Our services

Hardbox provides digital marketing services, which may include website design and development, sales funnel creation, digital advertising, marketing strategy, and automation. The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate proposal, quote, or agreement provided to you before work begins.

2. Quotes and fees

Fees are as set out in your individual proposal or agreement. Unless stated otherwise, quotes are valid for 30 days. Third-party costs (such as ad spend, software subscriptions, stock assets, or domain and hosting fees) are additional and are your responsibility unless expressly included in writing.

3. Payment

Payment terms will be specified in your agreement. Work may be scheduled to commence upon receipt of any agreed deposit. We reserve the right to pause work on overdue accounts.

4. Client responsibilities

To deliver our services effectively, we rely on you to provide accurate information, timely feedback, and any content, access, or approvals we reasonably request. Delays in providing these may affect agreed timelines.

5. Results and guarantees

Where we offer a specific performance guarantee, the exact terms of that guarantee will be confirmed in writing as part of your engagement. Except for any such written guarantee, we do not warrant specific financial or performance outcomes, as results depend on many factors outside our control, including your market, offer, budget, and business operations.

6. Intellectual property

Upon full payment, ownership of the final deliverables created specifically for you transfers to you, except for any third-party assets, licensed materials, or our own pre-existing tools, code libraries, and frameworks, which remain owned by their respective owners or by us. We may showcase work we have completed for you in our portfolio and marketing unless you request otherwise in writing.

7. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or in connection with our services is limited to the fees paid by you for the specific services giving rise to the claim. We are not liable for indirect or consequential losses. Nothing in these Terms excludes any rights or guarantees you have under the Australian Consumer Law that cannot lawfully be excluded.

8. Confidentiality

Both parties agree to keep confidential any non-public information shared during an engagement and to use it only for the purpose of delivering the services.

9. Governing law

These Terms are governed by the laws of the State of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

10. Contact

Questions about these Terms? Email us at info@hardbox.com.au.

This document is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional before relying on it.