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Privacy Policy

Last Updated: 17/06/2021

Please read this Privacy Policy (“Privacy Policy”, “Policy”) carefully before using https://www.hardbox.com.au, https://scaleyoursalons.com or any of the other domains, services or products (the "Service(s)") owned and operated by ‘Hardbox Marketing’ ("us", "we", or "our").
 
Your (either an individual or an entity) access to and use of the Service is conditioned on your implicit acceptance of and compliance with this Privacy Policy. These Terms apply to all visitors, users and others who access https://www.hardbox.com.au or any associated websites, as well as those who have signed up for services from Hardbox Marketing or Scale Your Salon.
 
This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used online. According to the Australian Privacy Act (1988), personal information is information or an opinion about an identified individual. It is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with the ‘Hardbox Marketing’ websites.
 
Governing Law
This Privacy Policy is developed in accordance with the Australian Privacy Act 1988.
 
What personal information do we collect from the people that visit our website?
When registering for an account within our Services, as appropriate, you may be asked to enter personal information, such as your name, email address, your business’ name, your role or any other optional details. This information that you choose to associate with your account is referred to as your ‘Account Information.’
 
When do we collect information?
We may collect information from you when you decide to register for an account or make a purchase on our websites. Registering for an account may open up more functionalities within the Service and may provide users with a better, more personalised experience.
It is possible to change your personal information by contacting us at through the ‘contact’ portal on our website and requesting certain changes.
 
How do we use your information?
Hardbox Marketing uses the information we collect from you to better your experience with our Services. We may also use the information we collect, to simplify the process of when you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, use our website, or use certain other site features in the following ways:
      • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      • To allow us to better service you in responding to your customer service requests.
      • To send periodic emails regarding your order, information on other products and services or information regarding Hardbox Marketing.

How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
 
For your convenience we may store your credit card information kept for more than 60 days in order to expedite future orders, and to automate the billing process.
 
Do we use 'cookies'?
Yes, we use cookies within our Services. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, they are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction on the ‘Hardbox Marketing’ website(s) so that we can offer better site experiences and tools in the future.
 
We use cookies to:
      • Keep track of advertisements.
      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
 
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is slightly different, look at your browser's Help Menu to learn the correct way to modify your cookies.
 
If users disable cookies in their browser:
If you turn cookies off, some features may be disabled for our websites. Some of the features that make your experience more efficient and streamline may not function properly.

However, you will still be able to use the websites.
 
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
 
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
 
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services within our Service. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
 
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.
 
Privacy Policy Changes
The current ‘Hardbox Marketing’ Privacy Policy can be viewed on the ‘Hardbox Marketing’ website.

We have the right to change this Privacy Policy at any given time. You will be notified of any Privacy Policy changes in any of the following ways. Sometimes we’ll inform you by revising the date of the Policy that’s available on our website. Other times we may additionally notify you about changes or upcoming changes in the Policy, such as by sending an email or by adding a statement to our website.
 
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
 
Does our site allow third-party behavioural tracking?
It's also important to note that we also allow third-party behavioural tracking.
 
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within a time deemed reasonable by us

OR

We will notify the users via a message posted on our website within a time deemed reasonable by us.
 
Spam Act 2003
The Spam Act (2003) is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      • Send information, promotional emails, respond to inquiries, and/or other requests or questions
      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
 
To be in accordance with the Spam Act 2003, we agree to the following:
      • We will only send you emails or messages if you have provided your express or inferred consent
      • Not use false or misleading subjects or email addresses
      • Include the physical address of our business or site headquarters
      • Monitor third-party email marketing services for compliance, if one is used
      • Honour opt-out/unsubscribe requests quickly
      • Allow users to unsubscribe by providing instructions on how you can opt-out of receiving messages

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

If you wish to have your personal account with ‘Hardbox Marketing’ deleted, please send us a message (through the ‘contact’ portal on our website) with the subject titled “ACCOUNT DELETION” and an explanation as to why you wish for your account to be terminated. We will try to respond swiftly to any requests you have regarding your account.
 
Business Transaction or Transfer
In the event that ‘Hardbox Marketing’ would be merged or bought by another business, your personal information may be transferred to the new owner. This will aid in maintaining the best possible user experience despite the change in ownership.
 
Contacting Us
If there are any questions regarding this Privacy Policy, you may contact us using the information below.

info@hardbox.com.au
Hardbox Marketing 
ABN: 89 488 283 502
9A The Grange
Malvern East, Victoria 3145
Australia